Tag Archives: Business

Distance MBA – A Saviour for Growing Economies

Advance learning technology and increased connectivity has brought distance learning at par with its full-time equivalents. There are different online platforms to study from home or the work desk. Distance MBA is an advanced option that opens up new areas for Continue reading Distance MBA – A Saviour for Growing Economies

A Review of Coalition Technologies Services

Whether you’re a seasoned company or just carving out a niche, it’s important to get onboard with the right digital platform. Websites have come a long way in recent years, and if you don’t have a handle on all the layers of online marketing it can be a challenge to get your company’s voice heard. Coalition Technologies, a marketing and SEO company, provides services that can help you get your digital foot in the door.

Coalition Technologies Services

SEO & Marketing

If your business has a website already in place, Coalition Technologies can take the existing structure to the next step with SEO (search engine optimization) techniques. Unfortunately, it doesn’t matter how great the design of your website is if it gets buried under other websites in search engine results. Unless a customer is specifically searching for your brand’s name, having your website rank anywhere other than the top two or three results renders your efforts a waste of time. Utilizing SEO strategies, Coalition Technologies can boost your site’s ranking and build links within your niche community by using powerful keywords that grab the attention of search engines and consumers.

A customer of Coalition Technologies had this to say about their search engine optimization techniques:

“The designers were extremely helpful and nice and helped guide me through the whole process of designing my new website. Once the site was finished, their SEO worker did a quick job of pushing my site to the top of search results.” — Night T.

Web Design

Businesses can no longer rely upon billboards and print ads to get their message out. As people spend more time online, it is critical for companies to have an online presence to stay afloat. Gone are the days when companies relied on a single designer to put together a website in a day’s time. For a truly effective web presence, your company needs a multifaceted campaign combining traditional websites, mobile apps, social media, and more. Coalition Technologies can help you through the entire process of projecting your digital presence across multiple platforms. They use multiple designers and SEO technicians to ensure your website is easy to access, constantly updated, and pleasant to navigate.

“I am very satisfied with the quality of work of Coalition Technologies and will be using their services again. I have primarily used their web design services, and they deliver a solid product at a great price. Really a good deal considering the high prices out there.”  — Jeremy N.

Coalition Technologies

Adwords/PPC

Getting your website to the top of search engine rankings encompasses more than just crafting a great website. To generate traffic with current search engine algorithms, you need to invest in an Adword campaign. The PPC (Pay Per Click) experts at Coalition Technologies can drive traffic to your site. As a certified partner of Google Adwords, Coalition Technologies can manage your website’s SEO ranking to maximize the effect of traffic flowing through your site. Knowing how to bid on the keywords in Adwords can be tricky, but with the assistance of Coalition Technologies, you’ll have an extra edge to make your ad profitable.

“I have referred many of my clients to Joel at Coalition Technologies…. I appreciate that Coalition Technologies can handle more sophisticated projects like Adwords management, app creation, and custom web design which are essential these days.” — Nick Fitzer, Sales Executive Zillow.com

Branding

Designing an online marketing campaign is about more than simply creating a website— it’s about creating a digital brand for your company. Branding engages loyal customers by building instant recognition and reputation no matter what industry your company is in. The team at Coalition Technologies has staff with expertise in disciplines beyond the basics of website mechanics, including graphic designers, copywriters, and many others, who can seamlessly blend all aspects of your company into a unified brand. The team working on your brand creates memorable advertising to support your presence both online and in physical locations.

“Coalition has exceeded our expectations…They understand our company and brand image.
They respond quickly, often instantly, to our needs. They take pride in their work and will see a job through, even when we get picky. Our website has been greatly enhanced in its ease of use and aesthetic appeal.” — Bryan B., Social Media Manager / Mirabella Beauty

Author Bio:
Rohit Bhargava has been actively involved in SEO and Online Marketing industry for over 5 years from website audit, link building, social media and search engine optimization. He is passionate for his work and finds innovative ways of providing excellent results for his clients. When he is not in front of his computer, he enjoys reading, writing, and spending his time with his family.

5 Worst Mistakes Small Businesses Make Online

Starting a new business in any sector that you prefer is one opening most people go into. However, there may be disputes that lie ahead even before starting your trade. One main challenge that you will come across is having your business up and administration and maintaining it in process while dealing your trade precisely and decreasing the problem. Finding the right policy can be a helpful way in order to straight away hit your aim with just a distinct blow.
Have a look on some important tips one should consider to avoid Worst Mistakes Small Businesses Make Online:

1. Incorporate first before starting your business

It is important to confirm that your liabilities are insured before doing something. It is much good to include or have a LLC before your business starts up. In this method, you are saving your special assets by setting up a line between your specialized businesses from your special affairs. This is confirming that when the worst case situation is experience, you still need to keep your car, land, house, and similar personal assets.

5 Worst Mistakes Small Businesses Make Online

2. Invite and refer a tax expert

There will constantly be factors or areas in your trade that will seem indistinct to you. It is wise to discuss with a CPA to deal with those concerns. CPA’s can definitely give you with knowledge and explanations about tax suggestions and how a variety of structures can guide you in making sure your assets and save you from needless spending.

3. Understand your market well

It will all the time sensible to master your market. You should find to know and appreciate who will be selecting for your trade. Understand needs of your target audience and directly target them. One method of doing this is to go after a company that you believe is competitive in your locale of business. Write down their unique features as well as merge them with your own individual ideas. If your column of business is cars, reinvent the knowledge of other companies and business owners in the same files as what you are managing.

4. Innovate your production

No matter which is the industry you’re in, don’t stay motionless. Speak with younger teens and be modern with what’s new and approaching. Move and create your term of marketing and move about to the next level. It is better to take help from social networking. Innovate. Never stop even if you attained the top.

5. Ideally manage your finances as well as spending

A number of small businesses create the mistake of spending too quickly with the resources that they have expressive that this can boost their sales and level of profit. It will either be expenses what some people have exhausted in their business, or they apply all that approaches on their doors. This can completely be obliging in the opening stages of growth but can turn into a disaster for long term achievement. You have to confirm to invest your cash more acutely in areas that can be a great prospect to find a higher return.

Why Do You Need To Make It Easy For Your Customers to Complaint When It Comes To Contract Centre Services

Why Do You Need To Make It Easy For Your Customers to Complaint When It Comes To Contract Centre Services

Easy For Your Customers to Complaint

If customers complaint is considered to be a gift for your business, then what would you call when no one is complaining. Customers call you as they are dissatisfied with your products and services or by some mistake that your team has generally made. The employees here would air the grievances as they feel that the management is being totally unfair with them, and the way you handle them can make or break your company.

When there is a complaint that comes against the products and services you have been offering, it is natural to turn out and get defensive explaining why the complaint given by a person is legitimate – and this in turn would actually lead to nowhere. So instead of criticising the complaints that you get embrace it as an opportunity to strengthen the relationship with all your customers, if you are efficiently handling the problems of your clients and customers.

Given below are 4 major reasons as to why you need to make it easy for your customers to complain when it comes to contact centre services. Though the following steps might seem to be complicated but they are yet effective in every situation and would help you in dealing with the complaints of all your clients and customers, turning the unhappy customers into a loyal fan.

Listening to your customers with an open mind: It’s always good when you try and listen to the person about the problem they have been facing when it comes to your products and services. Allow the person to talk freely without causing any interruption and questioning the validity of the problem. So to conclude before saying anything to your clients and customer do listen to what has happened and why are they upset.

How fast you could solve the problem: Speed is the most important thing when it comes to the customer’s service. Having a bit speed would help you in gaining the trust of your market audience ensuring that your business does value them. Speed again would help in handling minor problems before they become bigger and leads to a serious problem to you and your organization.

Understanding the problem of your customers: Once you understand and know where exactly the complaint is coming from, then say it back in your own words so that the customer understands and knows you have understood what their problem exactly is. If there is a mistake he or she might correct you with a few points keeping her position back unless and until they get the feel that you have got their problem right.

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Ensuring them that their problem would be resolved immediately: Without putting the blame on any one or on the part of your company try and show your customers with some sincere empathy as it helps in neutralizing the anger your customers have towards you. In some cases you could also send them some gift as a token of thanks that would help you improving your business.

To conclude there is no other way that you could get away from your customers. And by following these steps and understanding what the exact issue is you could turn your customer’s challenges into something constructive.

About The Author
Abhishek Jain has over 10 years of experience within the contact centre and Business process outsourcing services helping thousands of business organizations achieve the best experiences. Business Process Outsourcing delivers and manages various offshore/onsite projects in various technologies and domains.