The top five advantages of hosted PBX
Over the years, hosted PBX phone systems have been well regarded for their ability to deliver immense and tangible benefits to businesses of all sizes and verticals, most prominently small to midsized (SMB) businesses. For anyone looking to do away with the restrictions and cost burdens of unreliable proprietary phone systems, it may be worthwhile to explore the benefits of services provided by hosted PBX providers.
Here are the top five benefits of hosted PBX VoIP
Greater cost efficiency
Hosted PBX solutions cost less overall, particularly when taking into consideration the cost burdens of ongoing repairs and downtime more commonly associated with legacy systems. Unlike premise-based system, hosted systems are managed offsite by the service provider. Furthermore, VoIP telephony necessitates far less equipment and no complex infrastructure to be purchased or configured as it relies solely on the Internet to deliver telecommunications services.
Previously, it was always a concern that the system would need to be upgraded long before any tangible returns on investment were seen. This is not the case with managed PBX, in fact, the technology was designed to grow seamlessly to meet current and future business needs without requiring costly upgrades or rewiring. In this type of scenario, businesses are able to add or remove lines, extensions and even mobile devices with ease. This means that businesses no longer need to fear lost investments should their business grow faster (or slower) than originally forecasted.
Decreased maintenance responsibility
The end-user is not required to manage or maintain a hosted system, all of this is handled off-site by the service provider. This means that customers of such services are not required to dedicate an in-house tech team or invest time or money in ongoing system maintenance and instead are free to focus on more pertinent aspects of their business. More importantly, they report increases in uptime since the system, if repairs are needed, is never taken offline.
Maximum system reliability
Hosted VoIP PBX systems are renowned for their ability to connect every call without fail. This means no lag in response times, no lapses in call quality and no delays. End-users enjoy crystal clear call quality and voice clarity that far surpasses what was ever available through the traditional PSTN network.
True disaster recovery
As history proves, when disasters like storms, fires or power outages strike one of the very first things to ‘go down’ is the phone line. Or, at least, that is the case of anyone still relying on legacy systems for their communications needs. This disruption can bring a staggering halt to business and employee productivity, drastically affecting the bottom line and closing off external communications. A hosted solution will mitigate the risks associated with such disasters, allowing communications to continue even in emergency situations. In fact, even if the physical business location is rendered inaccessible, communications to the business can be instantly routed to any other location where Internet or mobile phone service is possible allowing business operations to continue.